Privacy Policy
At exponet.shop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. What Information We Collect
1.1 Personal Data You Provide: When you make a purchase or contact us, we may collect:
- Your full name and email address
- Billing address and transaction details
- Login credentials and account history
- Any information you provide when communicating with us
1.2 Information Collected Automatically:
When you visit our website, we may automatically collect:
- IP address and location data
- Browser and device information
- Cookies and analytics data used to improve our services
2. How We Use Your Information
We process your data for the following reasons:
- To complete your order and deliver digital products
- To verify payments and manage your account
- To provide support and respond to inquiries
- To enhance website performance via analytics and feedback
- For legal compliance, fraud prevention, or dispute resolution
- For marketing purposes, if you've consented (opt-out anytime)
3. Who We Share Your Information With
We never sell your personal data. However, we may share it with:
- Trusted third-party service providers (e.g., payment processors, hosting services)
- Governmental bodies or legal authorities when required by law
4. How We Protect Your Data
Your information is stored securely using encryption, access controls, and up-to-date security practices to prevent unauthorised access or disclosure.
5. How Long We Keep Your Information
We only keep your data for as long as it's necessary to fulfil our contractual or legal obligations. Once no longer required, we securely erase or anonymise it.
6. Your Rights Under UK Law
You have the right to:
- Request access to the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your personal data (where applicable)
- Restrict how your data is processed
- Receive a copy of your data in a portable format
- Object to data processing for direct marketing
- Withdraw consent where previously given
To exercise any of these rights, email us at: support@exponet.shop
7. Cookies
We use cookies to improve site performance and personalise content. You can adjust cookie preferences in your browser. For details, please refer to our Cookie Policy.
8. Changes to This Policy
We may update this policy occasionally to reflect legal or service changes. Updates will be posted on this page, and significant changes will be communicated clearly.
9. Contact Information
If you have questions about this Privacy Policy, please get in touch:
Email: support@exponet.shop
Business Address: EXPONET, Bletchley, Milton Keynes, England, MK1 1SU